On June 24, 2026, in an effort to further enhance the professional capabilities of its sales representatives and provide better service to customers, the company organized all sales representatives to visit the factory for a one - day product knowledge learning activity.
This learning initiative aimed to enable sales representatives to gain an in - depth understanding of the company's product manufacturing processes, technical features, and quality standards. At the factory, technical experts led the sales representatives on a tour of the production workshops, providing detailed explanations regarding every aspect of product production, from raw material procurement, processing techniques, assembly procedures, to quality inspection. The sales representatives were able to observe every detail of product manufacturing up - close, thus obtaining a more intuitive understanding of the products.
Following the on - site explanations, a Q&A session was arranged. Drawing on the customer inquiries and sales challenges they encountered in their daily work, the sales representatives consulted the technical staff. The technical staff patiently answered questions such as "product performance in special environments" and "how to recommend suitable products according to customer needs". A lively discussion was held between both parties on topics like "how to translate the product's technical advantages into value points understandable to customers".
Through this factory - visit learning experience, the sales representatives have gained a more profound understanding of the company's products. Not only has their product knowledge reserve been enhanced, but they have also become more confident in providing professional services to customers. A relevant person in charge of the company stated that similar learning activities will be carried out in the future to continuously improve employees' business capabilities, meet customer needs with higher - quality services, and inject new impetus into the company's development.